Welcome to glamnailandbeauty.com. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, book services, or interact with us. As a beauty salon based in Dublin, Ireland, we comply with the General Data Protection Regulation (GDPR) and adhere to guidelines from the Irish Data Protection Commission (DPC).

Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, and postal address when you book appointments, sign up for newsletters, or contact us.
Transaction Data: Payment details (processed securely via third-party providers like Stripe) and booking history when you purchase services or products through our website.
Technical Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools (e.g., Google Analytics) to understand how you interact with our site.
Communication Data: Information from emails, chat interactions, or forms you submit to request information or support.
Marketing Preferences: Data on your consent to receive promotional emails or personalized offers.

How We Collect Your Data

We collect data through:

Direct Interactions: When you fill out forms, book appointments, or communicate with us via email or chat functionalities.
Automated Technologies: Through cookies, pixels, and analytics tools that track your browsing behavior on our site (see our Cookie Policy for details).
Third Parties: From payment processors (e.g., Stripe) for transaction completion, or marketing tools (e.g., email services) for campaign management.

How We Use Your Data

We use your personal data for the following purposes, based on legal grounds under GDPR:

To Provide Services: To process bookings, manage appointments, and fulfill purchases (Legal Basis: Contractual necessity).
To Communicate: To respond to inquiries, send booking confirmations, or provide customer support (Legal Basis: Legitimate interest or contractual necessity).
To Improve Our Website: To analyze user behavior via analytics tools like Google Analytics for enhancing user experience and site performance (Legal Basis: Consent for non-essential analytics).
For Marketing: To send promotional emails or personalized offers about our beauty services, provided you have opted in (Legal Basis: Consent).
For Legal Compliance: To comply with legal obligations, such as record-keeping for tax purposes or responding to data protection requests (Legal Basis: Legal obligation).

Data Sharing and Third Parties

We may share your data with:

Service Providers: Third-party tools like Stripe for payment processing, WooCommerce for e-commerce functionality, email marketing platforms, and hosting providers, all under data processing agreements ensuring GDPR compliance.
Analytics and Marketing Partners: Google Analytics and similar tools to understand site usage, and marketing platforms for targeted campaigns, only with your consent for non-essential activities.
Legal Authorities: If required by law or to protect our rights, safety, or property.

We do not sell your personal data to third parties. Where data is transferred outside the European Economic Area (EEA), such as to US-based providers, we ensure safeguards like Standard Contractual Clauses are in place to protect your information.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration. This includes secure servers, encryption for payment transactions, and restricted access to personal information. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Booking and Transaction Data: Retained for 6 years to comply with Irish tax and accounting laws.
Marketing Data: Kept until you unsubscribe or withdraw consent.
Technical Data: Retained for a limited period (e.g., 6 months for consent records related to cookies) unless required for ongoing analytics with your consent.

After the retention period, data is securely deleted or anonymized.

Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data under certain conditions.
Restriction: Limit how we process your data in specific circumstances.
Objection: Object to processing based on legitimate interests or for direct marketing.
Data Portability: Receive your data in a structured, commonly used format.
Withdraw Consent: Revoke consent at any time for activities like marketing or non-essential cookies, without affecting prior processing.

To exercise these rights, contact us using the details below. We will respond within one month, as required by GDPR. If you are unsatisfied with our response, you can lodge a complaint with the Irish Data Protection Commission (DPC).

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze performance, and personalize content. For detailed information on cookie types, purposes, and how to manage them, please refer to our Cookie Policy. We obtain explicit consent for non-essential cookies in line with DPC guidelines.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. The latest version will be posted on this page with the updated date. Please review it regularly for any changes.

Contact Us

If you have questions, concerns, or wish to exercise your data protection rights, please contact us at:

Email:
Address:
Phone:

Alternatively, you can contact the Irish Data Protection Commission (DPC) for assistance or to file a complaint via their website or at their office in Dublin.